More efficient processes equals more output

IT strategic planning

Your IT should deliver value, while helping your organisation achieve its goals.

We help businesses to create clear and focused roadmaps for meeting their IT needs. Every plan underpins a medium- to long-term approach, so businesses are equipped for the futures they want for themselves.

Management

The importance of strategic planning

For businesses to meet their overall goals, IT teams must offer tangible value.

Careful strategic planning can help deliver on this need. Our experience and expertise enable decision makers at all levels to:

Be proactive and respond to changes in circumstances

Reduce costs by streamlining processes and systems

Stay informed and make decisions based on the latest solutions and good practice

Accurately predict IT costs

Improve customer experience

IT consultant meeting with client to discuss company-wide strategic planning process

"Micro Maintenance have supported all aspects of our IT and Data needs for many years,"

Intelligent Security & Fire

Outsourced IT executives agreeing long-term strategic objectives for their client

"We have used Micro Maintenance for about 18 years now and cannot recommend them enough."

Cova Security Gates

Management

Identifying your needs

You cannot plan a journey if you do not have a starting point. When conceiving an IT strategy, this means a full audit of your organisation’s technology.

We can work with you to evaluate and understand:

The systems and processes behind your existing set up

The ways in which customers and clients interact with your business through technology

Best practice in your industry, and how well your business adheres to proven models

How your existing IT is helping or hindering progress towards your business goals

Business owner in meeting with outsourced CIO to discuss implementing solutions that will provide a competitive advantage

Management

Analysis and setting objectives

Reaching your goals involves highlighting any inefficiencies in your systems and processes, and understanding what ideas or resources are needed to achieve your objectives.

As part of this process, we can help determine:

Changes that can optimise your systems for the goals you have in mind

How technology arriving on the market may add value for your business

What solutions are available and any risks they may introduce

The right set of parameters and KPIs for measuring progress and success

Management

Execution and review

Implementing a strategic plan and making it effective means ensuring everyone is familiar with the strategy prior to making critical decisions.

We work behind the scenes to ensure your strategy remains focused and continues to steer the organisation in the right direction. This includes:

Rolling out planned changes and updates

Tracking and measuring progress and performance

Recommending any necessary adjustments

Performing regular reviews of the overall strategy